Question : We purchased RMsis 1 year ago and now the support for RMsis has expired. Is it necessary to purchase support in order to be able to access RMsis now?
Support license for RMsis is required only for upgrading to new versions of RMsis or if you need any assistance/support regarding RMsis.
You will still be able to use RMsis if you do not have a valid support license.
If you are facing any issues while accessing RMsis, please send us the log files at <firstname.lastname@example.org> using RMsis Menu > Send Log Files to help us to investigate the issue being faced by you.